Frequently Asked Questions!
For any additional questions, please reach out!
Where are you located?
We have two farm locations with different offerings at each
In Bergen - Farm Store & Play Center - 7254 Dublin Rd. Bergen NY, 14416
In Churchville - Farm Stand & Scheduled Visits - 6045 Buffalo Rd. Churchville, NY 14428
What are your hours? When are you open?
Bergen - Coming soon!
Churchville - Based on availability / By appointment only
Please refer to our ‘Hours’ section under the ‘Plan Your Visit’ tab for specifics.
Are you open in the rain?
Yes, We are open rain or shine!
If weather becomes severe, we will close for the safety of our guests and animals. Please refer to our social media accounts for the most up-to-date information
What is there to do?
With your Scheduled Farm Visit (Churchville) or General Admission (Bergen) ticket, you can visit the animals and enjoy recreational activities and attractions.
Please refer to our ‘Activities & Attractions’ section under the ‘Plan Your Visit’ tab to learn more about what we offer
You also have the opportunity to ‘add on’ special farm experiences, such as our Farm Hand Experience, Animal Encounter, Animal Feeding or Farm Tour
Is there a petting zoo?
We have a variety of animals that love attention! Please refer to signage at the farm in reference to who is best to interact with & to what extent. Many of our animals are young and still ‘in training” - we have tips posted in regards to best approach to each
Do you have height, weight, or age restrictions for attractions?
Most of our attractions are family-friendly for everyone to enjoy, however we do have some geared more towards specific age groups and you will see those posted at the farm.
Is there an admission fee?
Yes, please refer to our ‘Tickets’ section under the ‘Admission’ tab.
Children under the age of 1 are free
You are welcome to visit our roadside self-serve farm stand at your own convenience! Offerings based on availability
What forms of payment do you accept?
Farm Admission - We accept Venmo, Zelle, and most major credit cards
At the Farm Stand - We accept cash, Venmo, Zelle only
*NOTE: There is a five dollar minimum for any card transaction
Do you offer any discounts? Or give away opportunities?
We strive to keep pricing as low as possible for EVERYONE who visits the farm!
Children under the age of 1 are always free. Standard rates apply for Age 1 to 99. If you’re 100+ years old & visiting the farm, you are free too!
We offer special school field trip rates & discounted admission for group/parties - Please refer to our ‘Groups’ page for details
We will host special DISCOUNT DAYS & THEME DAYS for the public to take advantage of special pricing & give away opportunities!
For example, we will have ‘Teacher Appreciation Day’ & all teachers who present valid ID will get discounted admission for themselves when purchasing a ticket at the door.
An other example, we will have a ‘Purple Day’ & all participating visitors can enter into our THEME DAY DRAWING & have the chance to win a special prize!
Please refer to our ‘Farm Events’ page for details on specific discount dates & theme days!
Are there restrooms?
Yes, there is a restroom on site. We will have signage to help you locate.
Are food & drinks allowed?
Yes! Our guests are welcome to bring their own food and beverages onto the farm. We ask that you PLEASE DO NOT feed the animals.
No glass bottles or containers!!
NOTE - No food or drink will be permitted in the animal pastures during special experience ‘add ons’.
For events - Vendor recommendations available upon request
Is there somewhere to sit?
Yes! We have various seating options around the farm.
Picnic tables are available for all guests to utilize, as well as reserved picnic table seating for group reservations
To reserve picnic tables for your group, please reach out!
Are strollers allowed?
Yes, you’re more than welcome to bring all baby necessities
Is your farm wheelchair friendly?
At the play center in Bergen, we have handicap designated parking spaces and accessible restroom facilities. Although it may be challenging in some spots to wheel “off-road”, you are more than welcome to explore as desired
Can I leave my child unattended?
No, children must always be supervised by their adult
What rules must be followed? What are your company policies?
Our most important rules are - Be Kind, Be Respectful, Play Hard, Have Fun
However, we do have some other specific rules we must enforce for the safety and integrity of our property. Rules are clearly marked around the property in reference to specific attractions. A quick list of rules is below. Please fully review the waivers document for all farm & play center policies.
Farm Rules & Policies:
No pets
No smoking
No glass bottles or containers
Do not share your food with the animals
Children must always be supervised & accompanied by their responsible adult
Parent/Guardian/Responsible adult must assume full responsibility for their child’s safety & conduct while at our farm
Follow all signage displayed for your safety
Stay home when sick
Make good choices
Can I bring my dog?
Pets are not allowed at the farm - fully trained ADA service dogs are welcome and must be checked in upon arrival. We appreciate your compliance!
What if I do not wish to do any activities?
We are an admission-based farm and payment is required to enter. We have activities for all ages and abilities and plenty to see if you do not wish to participate. We are certain you will enjoy your visit.
What if I bought a ticket online but cannot come? Can I have a refund?
Tickets are non-refundable, but we would be happy to help with an alternate date if an emergency arises. Please reach out directly.
Can I leave and come back later?
Please refer to your ticketing details for specifics on the ticketing length
Are there school field trip & group rates?
Yes! We are happy to offer discounted admission pricing to groups. Please refer to our ‘Groups’ page for a general overview or each out directly for more specific pricing.
Pre-registration is required, and tickets must be purchased together as a group. We cannot honor the group rates for individuals purchasing separately.
Do you rent for private events?
We would love to accommodate groups outside of our regular operation hours!
Please reach out for more details.
How do I book a party or special event?
We would love to host your party or special event!
Please reach out for more details.
Can I bring my own decorations?
Yes, absolutely! We want to see your vision come to life. We do request that all décor follow general safety guidelines
What is the best way to contact you?
You will get the QUICKEST response if you fill out the CONTACT FORM, send an EMAIL or TEXT MESSAGE!
If you do not hear from us within 24 hours, please reach out via an alternate method as occasionally incoming requests are flagged as spam
When do you start accepting photos for the photo contest? What are the contest rules?
Please refer to our ‘Photo Contest’ section under the ‘Get Involved’ tab
For our yearly contest - Photos must be taken at our farm during the current calendar year. Winners will be selected based on photo quality and how well the photo captures fun at the farm. Deadline to enter is December 23rd & winners will be announced January 1st via our social media accounts. Prizes range from tickets or gift cards, to farm apparel or farm goods/décor. We encourage you to credit or tag us in any photos published on social media. Limit to 5 photo submissions per person. Please use our Contact Form to submit your photos!
Guest Reviews!